Refund Policy 

All sold product is not refundable. What if any damage on delivery route, it may be replaced by new pieces with same series that you order. It can be redeemed for replacement within 7 days starting from the arriving date in case of any faults, defects or damage. 

Delivery 

Delivery Terms 

i) We aim to deliver the Product to you at the place of delivery requested by you in your Order and the delivery time will be made within 7 workings days at the time of your order checkout (as updated in the Order Confirmation).

ii) Upon delivery of the product, you may be required to sign for delivery. You may contact our Customer Service Team or drop us an email here in case of any faults, defects or damage. You shall be able to provide the documents or receipts delivered with the products, upon request.

Shipping Terms 

There are five optional box will be presented in the shipping page followed by checking list.

i) Self pick-up

ii) Buying over RM500, free delivery on delivery address of nearby area (postal code: From 80000 – 80990, 81100, 81200, 81300 )

iii) Buying over RM1000, free delivery on delivery address of area excluding Johor Bahru. (postal code: 79000 – 79683, 81000, 81400, 81500, 81550, 81700, 81750, 81800, 82000) 

iv) Buying below RM500, delivery fee charged RM20 on delivery address of Johor Bahru area. 

v) Buying below RM1000, delivery fee charged RM50 on delivery address of area excluding Johor Bahru. (postal code: 79000 – 79683, 81000, 81400, 81500, 81550, 81700, 81750, 81800, 82000)

*Postal Code 

Nusajaya 79000-79683 
Johor Bahru 80000-80990, 81100, 81200, 81300
Kulai 81000 
Senai 81400
Pekan Nanas 81500 
Gelang Patah 81550 
Pasir Gudang 81700 
Masai 81750 
Ulu Tiram 81800   
Pontian 82000